Staff

Residential Living staff are here to support you in your academic pursuits. That is our ultimate purpose. We fulfill that purpose by providing clean, comfortable buildings through our Building Services people; by providing innovative programming and educational opportunities through our Community Development and Education people; and by keeping residents informed through our Administrative Services people.

Director, Residential Living
Joe Totman oversees the Department of Residential Living. "We want our residents to see the halls as their home and to know that we support them in any way we can. I encourage residents to seek out services that are offered through Residential Living, either within their hall or through our central office, and the other academic support units located throughout campus."

Administrative Services
Susan Malnory coordinates the efforts of the Administrative Services area. The people here will assist you with your housing contract, publish brochures, information pieces (including this website!), manage budget issues, and run the in-hall computer labs. The individuals who answer the main phone lines for Residential Living (715/346-3511) work in the Administrative Services area and are often student employees who have a special understanding of life in the residence halls.  Kathleen Reck oversees the assignment process for returning and new students, reviews requests from freshmen and sophomores looking to be exempt from the UW Board of Regents' on-campus residency policy, and is the department's webmaster.

Building Services
Mike Zsido oversees this vast area which responds to requests that range from cable television problems to building damages to renovating shared space within our halls. Building Services personnel are dedicated to making certain that our buildings are safe, aesthetically-pleasing, comfortable places for you to live. Should you have any difficulties with the physical aspects of your hall, contact your residence hall director.

Community Development and Education
There is a large contingent of personnel dedicated to making life in the residence halls interesting, educational, and fulfilling.

Kris Hoffenberger works closely with the ACES program, ARC to Success program,  as well as with the Office of Rights and Responsibility. Kris' duties include supervision of residence hall directors.  Shari Summers coordinates the Freshman Interest Groups and the department's diversity advocates program.  Julie Zsido advises the Residence Hall Association, develops leadership training opportunities, and coordinates departmental research and recognition efforts. Julie's duties also include supervision of residence hall directors.

In-Hall Staff
Residence Hall Directors are our full-time employees who live and work in each of the residence halls. All of our directors have a college degree; most have additional education or a master's degree.

Assistant to the Hall Directors are student staff who assist their Hall Director by coordinating facilities concerns within each hall and managing the front desk of their residence hall.

Community Advisors (CAs) are student staff who live on your floor (in most buildings, there are two CAs on each floor) whose primary function is to assist their residents in their day-to-day residential needs. CAs also help residents develop their floor/house community and provide guidance in deciding on house programs.

Academic Resource Coordinators (ARCs) are also student staff who have been specially trained to help residents with academic concerns. ARCs can coach residents in time management and study skills; he or she is also familiar with campus departments which assist students academically.

Employment Opportunities Residential Living recruits and hires for a number of positions throughout the year. If you are interested in one of the above positions, please feel free to e-mail us and we'll be happy to refer your query to the appropriate person!